Enterprise is a full-year operating agreement rather than a purchase. It combines the two services overseas clients rely on most, a manager on the ground and a back-office team, with fulfillment capacity, a website and compliance, under one contract and one point of accountability. For most foreign clients this replaces the cost and risk of establishing their own India office.
Enterprise is priced well below the cost of establishing and staffing your own Indian office, and there’s nothing to unwind if your plans change: no lease, no staff on your books, no company to close.
What the contract includes
Everything in Growth
India Manager Service for 12 months
BPO Fulfillment, 2 seats for 12 months
E-commerce fulfillment for 3,000 orders
Business website and annual compliance
15% catalog discount and a quarterly on-site audit
What you receive
✓Full-year operating agreement with defined SLAs
✓India Manager and BPO team assigned and trained
✓Quarterly on-site audit report and business review
How this contract runs
01Pick a tier and sign
02Kick-off call and schedule
03Draw items through the year
04Quarterly review and renewal
Good to know
Seat and manager assignments are named and agreed before go-live
Travel, freight, statutory fees and media are billed at actuals
Ideal for: Overseas companies running a continuous India operation without an office here.
Questions clients ask
Can this replace setting up our own India office?
For most clients, yes. That’s what it’s for, and you avoid the lease and the employment liability.
What are the SLAs?
Agreed in the schedule: reporting cadence, dispatch turnaround, BPO accuracy and response times.
Can we add services mid-contract?
Yes, at the 15% contract discount, drawn against credit or invoiced separately.
Need this at a different volume or specification?Post it as a requirement and our vendor network will quote competitively.
